Emergency Plumbing & Heating Service Bromsgrove

24 Hour Emergency Plumber Bromsgrove

Sunrise Plumbing and Heating are doing a few things differently when it comes to emergency call outs. So many company’s advertise to offer a local emergency plumber or emergency heating engineer when in fact there based miles away. Sunrise Plumbing and Heating are a genuine local company based Stoke Heath, Bromsgrove.

Our Emergency Plumbing and Heating Call Out Service /with no call out fee for members)

Starting in March 2022

Once you have had any plumbing or heating work undertaken by Sunrise Plumbing Heating whether it’s a boiler installation or a boiler service from a kitchen installed to toilet repaired,  if you live in the Bromsgrove area you can request to join our new priority emergency plumbing and heating call out service for FREE  plus a host of other Discounts 

1. Sunrise Plumbing and Heating don’t offer an emergency plumbing and heating services outside of Bromsgrove. This allows us to offer this dedicated local emergency plumbing and heating emergency call out service to the residents of the Bromsgrove area only.
2. Joining our emergency call out service means your will pay no call out fee just parts and labour. (Saving on average the £90 call out fee)
3. This priority service is totally free to our existing and new customers  using our services so in the event you need an emergency plumbing or heating engineer you don’t have to panic just call us. 
4. Sunrise Plumbing and Heating engineers are highly skilled and work from well stocked vehicles.
5. Where possible we will  always try to get your issue resolved on our 1st visit if you need specialist parts we work with 2 of the biggest merchants in the UK, if it’s not in stock then 99% of the time they will get for us next day. 
6. We all know that not all emergencies are related to plumbing and heating that’s why we offer to assist the elderly and vulnerable during the pandemic to anyone isolating, we won’t just stop there if you’re elderly or vulnerable and need transport to a medical appointment or need medical supplies and can’t get there in the snow Sunrise Plumbing and Heating will do our best assist you in  our 4x4 truck (this service is free to the elderly and vulnerable) 

Perks of being a Priority Member

As a thank you for your loyalty as well as offering you free membership to our priority emergency call out scheme with no call out fees you will be able to claim the following.

£100 Towards A New Boiler for Priority Members Only

If we attend your boiler and it’s beyond economical repair or if you just want to upgrade to a new efficient boiler like a Worcester Bosch or Baxi we will give you  £100 off our installation costs. Please ask for a free no obligation quotation..

£150 Towards A complete New Kitchen or Bathroom 

Dreaming of a new kitchen or bathroom then we will give you £150 off a full kitchen or bathroom installation. Please ask for a free no obligation quotation.

£5 off a Boiler Service 

As a thank you we will give you £5 off a boiler service for you or any of your friends and family in Bromsgrove (just mention your name and your a priority member). Normally £75

Email: info@sunriseplumbingservices.co.uk or Text or WhatsApp us on 07428628790 for further information. 

We reserve the right to withdraw this scheme without notice, as you can appreciate we are a small family run business and on some rare occasions it may not be possible to attend your emergency.

Questions & Answers

Q.  If it’s an emergency how long will I have to wait?

A. As a priority customer where possible we would aim to get to you on the same day we received the call, normally we would try to get you within the hour. 

Q. Do I have to pay for priority service?

A. No there is no charge for priority service, Plus by joining your will never pay us a call out  fee, all you pay for is the parts and labour.

Q. Do you cover breakdowns on my boiler as an emergency?

A. Yes. 

Q.What happens if my boiler is beyond repair. 

A. We can arrange a priority installation to get you heating and hot water back on. What’s more as a Priority customer we will knock £100 off our installation costs. 

Q.  I live outside of Bromsgrove do you cover my are?.

A.  No we only cover Bromsgrove under priority emergency call out scheme

Q. I have never used your services but live in Bromsgrove can I contact you in a emergency? 

A. Yes but you will have to pay a call out fee based on the time and day of the call out as well as parts and labour. (Remember once we have undertaken the work you can ask to join the priority emergency call out scheme for free)

Q. I haven’t used your services for over 12 months, am I still classed as priority?

A. The service is for customers on a rolling 12 months. However  we always recommend you get you boiler serviced every 12 months so by doing this you will continue to be a priority member for our emergency call out scheme 

Q, What’s  classed as an emergency call out?

A, Leaks, burst  pipes, blocked toilets (if you only have 1 toilet in house), blocked drain, toilets not flushing (if you only have 1 toilet in house), toilets not filling (if you only have 1 toilet in house) no heating (elderly or vulnerable),  no hot water (elderly or vulnerable), boiler leaking, boiler not working please call 07428628790 we will always try to help 

Tip to isolate water 

1. Shut off the main cold water supply (stopcock)locating your stopcock is usually located under your kitchen sink (it’s normally brass with a brass handle) if not under the kitchen sink  check the other base cupboards or take the plinth off and check under thecupboards if you can’t find it the check pantry, downstairs utility room, cloakroom etc or try to locate where  the water enters in to the house.
2. Turn the handle of the stopcock clockwise until it stops. This will shut all the water off coming into your property.

The waters not stopping

1. If the water doesn’t stops instantly this may be due residual water still being in the pipes, try opening the downstairs kitchen taps to help drain  the pipes of water.

   What to do If you smell gas.

1. Turn off the gas at the meter or emergency control valve
2. Put out all naked flames and cigarettes
3. Open all windows and doors
4. Do not turn anything electrical on or off, including door bells.
5. Call 0800 111 999 To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call 0800 111 999 - 24 hours a day.
6. Call Sunrise Plumbing and Heating we will work with the  

Make the Area as Accessible as Possible for when we attend 

Emergency Plumbers and Gas Safe Engineers based in Bromsgrove covering Stoke Prior, Stoke Heath, Aston Fields, Sidemoor, Catshill, Hanbury, Charford, Norton, Finstall, Fairfield, Marlbrook, Lickey End, Oakalls, Wychbold Hanbury 

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Email: info@sunriseplumbingservices.co.uk or Text or WhatsApp us on 07428628790 for further information.